Shipping & Returns

SHIPPING

Orders ship in the order they were received. Prior to placing your order please review our Turnaround Time page to find out when you can expect your item to ship. You will receive an email with tracking information when your order has been shipped.

Continental U.S. Shipping Rates:

USPS 1st Class Shipping (Varies by Destination) : $3.50
USPS Priority Shipping (2-3 Business Days) : Orders $0.01 - $49.99 ship for $6.95
USPS Priority Shipping (2-3 Business Days) : Orders $50.00 or more ship for FREE
USPS Express Shipping (1-2 Business Days) : $24.95
Insurance (Optional) : +$3.50

Hawaii, Alaska & Canada Shipping Rates:

USPS 1st Class Shipping (Varies by Destination) : $8.95
USPS Priority Shipping (Varies by Destination) : $26.95
Insurance (Optional) : +$3.50

International Shipping Rates:

USPS 1st Class Shipping (Varies by Destination) : $9.95
Insurance (Optional) : +$3.50

Note : Delivery times are approximate. We can not control any delays that may be caused by the postal system.

Please inspect your orders immediately upon receipt. If you believe you have received an incorrect or defective item, please contact us within 3 days from the time you receive your package.

TRACKING NUMBERS

It's important to provide us with an accurate email address when placing your order so we can send you your tracking number for your shipment.

ADDRESS CORRECTIONS + UNDELIVERABLE PACKAGES

If we receive a shipment back due to an incorrect address entered by you, you will be charged for the cost to re-ship the package. If there is a charge by the carrier to return the package to us, you will also be charged for the cost of the return. If you choose to cancel the order for non-delivery due to an incorrect address entered by you, you agree that the charge for original shipping and return costs (if any)will be deducted from the refund amount. If a package is returned due to an error on our part, we will reship the package at no cost to you.

PAYMENT METHODS

All payments processed securely by PayPal, but customers are not required to have a PayPal account.

SALES TAX

We are required to collect sales tax for items delivered in Kentucky.

PRICE CHANGES

Prices and availability are subject to change.

RETURNS

Our items are made to order and many of them are personalized so for this reason all sales are final. If there is a problem with your order please notify us within 3 days of receiving it. If it is an error on our part we will gladly fix it and ship the corrected item out to you as quickly as we can. We cannot be held responsible for errors on your part.

We provide descriptions of all of our items so that you are given as much information as possible prior to you ordering.

Please contact us if you have any questions.

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